Pending Local Print Jobs May Disappear After Reboot of Server

ID: Q125258

The information in this article applies to:

Microsoft Windows NT Workstation version 3.5
Microsoft Windows NT Server version 3.5

SYMPTOMS

In Windows NT 3.5, if there are local print jobs pending and the server is rebooted or goes down (for example, a power outage without UPS), all the local pending print jobs in all the queues will disappear. There is still header (.SHD) files in \%SYSTEMROOT%\SYSTEM32\SPOOL\PRINTERS, but the corresponding local job (.SPL) files are gone and do not print.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

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