STOP Message Installing Windows NT on NEC Image Computer

ID: Q125358


The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5


SYMPTOMS

A STOP message appears when you install Windows NT on an NEC Image computer when Setup attempts to install the KEYBOARD.SYS driver:

STOP: 0x0000001E (0xC0000005, 0x00000000, 0x00000000, 0x00000000) Kmode_Exception_Not_Handled.


CAUSE

This is due to a problem in the NEC BIOS revision.


RESOLUTION

Obtain a new BIOS revision 1.00.27 from NEC. You can download the update from the NEC BBS at: (508) 635-4706.

Additional query words: prodnt

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Last Reviewed: February 18, 1999
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