Turbo Tax Fails to Print Under Windows NT

ID: Q126334

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5, 4.0
Microsoft Windows NT Server versions 3.5, 4.0

SYMPTOMS

If you try to print from Turbo Tax for Windows under Windows NT, either the following error message appears

The exception privileged Instruction (0xc0000096] occurred in the application at location [0x01fd6756).

or a DR. Watson log error message is created from NTVDM.EXE. The numbers in the error message may vary.

This problem occurs with all printer drivers, and occurs when you print over a network, locally, or to a file.

CAUSE

According to Intuit Technical support, they do not support Turbo Tax on Windows NT.

Additional query words: prodnt

Keywords : kb3rdparty kbprint ntprint NTSrvWkst
Version : 3.5 4.0
Platform : winnt
Issue type :