Unable to Connect to Apple Printer Shares

• Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
• Microsoft Windows NT Server versions 3.5, 3.51, 4.0

SUMMARY

When you browse the Windows NT Network Printers in Print Manager, all printer shares including the Apple printer shares appear. If you attempt to connect to an Apple printer share, the following error message appears:

Could not connect to printer. The printer name is invalid.

CAUSE

This problem occurs if the Apple printer name has a backslash in it, such as "Apple LaserWriter 16\600 PS" (without quotes). The Registry creates an additional subkey after the backslash, instead of the regular key name. Therefore, since the print monitor does not initialize, the spooler does not create any of the Macintosh ports.

WORKAROUND

To correct this problem:

1. Remove the printer and port from the print server using Print Manager.



2. Recreate the printer and rename it without a backslash.

Additional query words: prodnt sfm mac

Keywords : kbprint ntprint NTSrvWkst
Version : 3.5 3.51 4.0
Platform : winnt
Issue type :