Print Job to LPR Printer Does Not Print

ID: Q128352


The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
  • Microsoft Windows NT Server versions 3.5, 3.51, 4.0


SYMPTOMS

When you print from a computer running Microsoft Network Client for MS-DOS or Windows for Workgroups version 3.11 to a Line Printer Remote (LPR) protocol printer that is connected to a Windows NT Line Printer Daemon (LPD) server, the print job does not print and the following is written to the system log:

Event ID: 2001
Source: LPR Print Monitor
Type: Warning
Description: Cannot Reach the Destination.


CAUSE

This problem occurs if you do not have proper permissions to write to the subdirectory, because the LPR command (LPR.EXE) needs to write a temporary file to the %SystemRoot%\SYSTEM32 subdirectory on the Windows NT computer.

The Everyone group has Change permission by default. If the Administrator removes this right for the \SYSTEM32 subdirectory, the above error message appears.


RESOLUTION

To correct this problem, do one of the following:

  • Log on as one of the Administrators on the client computer.


  • Grant the user on the client computer Change permissions to the %SystemRoot%\SYSTEM32 subdirectory on the Windows NT computer.

    NOTE: Change permission is the default security for the System32 directory. The problem described above occurs when an administrator has changed the default permissions. Access to the Windows NT directory tree is protected by share permissions. Directory permissions are a secondary level of security.


For additional information, please see the following articles in the Microsoft Knowledge Base:
Q133488: LPR Printing Fails After Setting Up Security
Q137912: File Permissions on \SYSTEM32 Affect All Subdirectories
Q138593: Unable to Print to WinNT LPR Printers after Applying SP2

Additional query words: prodnt viewer wfw nc nts

Keywords : kbprint ntprint NTSrvWkst
Version : 3.5 3.51 4.0
Platform : winnt
Issue type :


Last Reviewed: February 26, 1999
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