Compaq DeskPro XL 566 Not Automatically Rebooting Upon Failure

ID: Q130482


The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5


SYMPTOMS

If you use an integrated on-board PCI SCSI-2 controller on a Compaq DeskPro XL 566 computer and configure Windows NT 3.5 to automatically reboot the computer when a STOP Message occurs, the system stops responding (hangs) and does not reboot.

NOTE: To force Windows NT to automatically reboot the computer when a STOP Message occurs, do the following:

  1. Run the System component of Control Panel and choose Recovery.


  2. Select the Automatically Reboot check box.



STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

The DeskPro XL 566 is manufactured by Compaq Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding the products' performance or reliability.

Additional query words: prodnt trap

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Last Reviewed: February 25, 1999
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