Changing Display Drivers Fails with Show Compatible Devices

ID: Q131363

The information in this article applies to:

Microsoft Windows NT operating system versions 3.5 and 3.51
Microsoft Windows NT Server versions 3.5, 3.51

SYMPTOMS

When you run Control Panel, choose Display, choose Change Display Type, choose change, select Show Compatible Devices, select a video driver different than the one currently installed, choose OK, and then shutdown and restart Windows NT, the change is lost.

WORKAROUND

To work around this problem, do not select Show Compatible Devices. If you leave Show All Devices selected, selecting a new video driver will work correctly.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

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