Tape Drive Error Detected with Qlogic Fast SCSI IQ PCI Adapter

ID: Q131618

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1
Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
Microsoft Windows NT Server versions 3.50, 3.51, 4.0

SYMPTOMS

When you use Windows NT Backup (NTBACKUP.EXE) with a Wangdat 3100 tape device connected to a QLogic Fast SCSI IQ PCI controller, the following error message may appear:

Tape drive error detected

Tape device reports an error on a request to change physical block size. The tape device reported an error on a request to read the tape hardware failure.

CAUSE

The default drive parameter for the QLogic Fast SCSI IQ PCI card is incompatible with the Wangdat 3100 drive. As a result, the tape drive is not detected by the QLogic Fast SCSI IQ PCI controller.

RESOLUTION

To correct this problem, use the QLogic Fast Install utility and change the following QLogic Fast SCSI IQ PCI controller EEPROM drive parameter to:

Disconnect Allow Set=1

The default value is 0.

For more information, contact QLogic Technical Support at (800) 737-6524.

The QLogic product discussed here is manufactured by QLogic, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt 3.10 hrdwr

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