File Manager Hangs on Computer Using Mitsumi CD-ROM Driver

ID: Q132445

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5, 3.51
Microsoft Windows NT Server versions 3.5, 3.51

SYMPTOMS

If you use the Mitsumi CD-ROM driver (MITSUMI.SYS) provided with Windows NT, or the Mitsumi proprietary CD-ROM driver (16-bit I/F, model number 74- 1645A) for a Mitsumi CRMC-FX001D CD-ROM drive or a Sound Blaster CT1750 Multi-CD-ROM drive, File Manager stops responding (hangs) when you choose the CD-ROM drive icon.

This problem occurs when a compact disc is not present in the CD-ROM drive.

WORKAROUND

To work around this problem, ensure that a CD is in the CD-ROM drive when you choose the File Manager CD-ROM drive icon.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: cdrom creative labs winfile

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