Sun Exabyte 8500 Tape Device Requires Firmware Upgrade

ID: Q132741

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5, 3.51
Microsoft Windows NT Server versions 3.5, 3.51

SYMPTOMS

After you backup data on a Sun Exabyte Model 8500 tape device and attempt to catalog tape information using Windows NT Backup (NTBACKUP.EXE), the following error message appears:

Tape drive error detected

If more than one volume set is backed up on a tape, only the first volume set is visible during the catalog process.

RESOLUTION

To correct this problem, obtain the following from Exabyte Technical Support at (800) 445-7736 and upgrade the firmware:

Code Load Tape software (part number 310059-000)

Firmware Upgrade - 85C06X0

Additional query words: 3.5 prodnt micro systems

Keywords : kb3rdparty nthw ntutil
Version : 3.5 3.51
Platform : winnt
Issue type :