Event ID 1999 Appears When Using Compaq Insight Manager

ID: Q135528

The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51

SYMPTOMS

After you upgrade from Windows NT 3.5 to Windows NT 3.51 on a Compaq computer using the Compaq Insight Manager, the following events may appear in Event Viewer:

Event ID: 1999 Description: SNMP service debug trace management API thread attach.

Event ID: 1999 Description: SNMP service debug trace management API thread detach.


CAUSE

This problem occurs if the Compaq Insight Manager file SYSMGMT.SYS is missing from the %SYSTEMROOT%\SYSTEM32\DRIVERS directory and you are using outdated Compaq Insight Manager system files.


RESOLUTION

To correct this problem:

  1. Ensure SYSMGMT.SYS is located in the %SYSTEMROOT%\SYSTEM32\DRIVERS directory.


  2. Obtain SP1311.EXE from the Compaq Bulletin Board Service (BBS) at (713) 378-1418 or the Compaq Forum (GO CPQFORUM) on CompuServe. This file extracts the latest MGMTAPI.SYS and CIMNT32.DLL.


For more information, contact Compaq Technical Support at (800) 386-2172.

The Compaq products discussed here are manufactured by Compaq Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt mgmt cim 2.40 2.50 3.50 snmp

Keywords : ntsetup
Version : 3.51
Platform : WINDOWS
Issue type :


Last Reviewed: January 15, 1999
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