Optical Disks and Save Configuration in Disk Administrator

• Microsoft Windows NT Workstation version 3.51
• Microsoft Windows NT Server version 3.51

SYMPTOMS

When you work with optical disks in Disk Administrator you cannot save the configuration.

CAUSE

Disk Administrator does not recognize the optical drive as valid partitionable media while it is active. However, when you choose Exit from the Partition menu, you are prompted to save the configuration.

WORKAROUND

To work around this problem:

WARNING: This procedure removes all data from the optical drive.

1. Run Disk Administrator



2. Delete all existing partitions.



3. Exit Disk Administrator. Save the configuration when you exit.



4. Restart Disk Administrator.



5. Create a new partition.



6. Exit Disk Administrator. Save the configuration when you exit.



7. Restart Disk Administrator.



8. Format the new partition (choose Format from the Tools menu).



9. Exit Disk Administrator. Save the configuration when you exit.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: disk opti removable gray grey grayed out unavailable prodnt

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