MEMORY.DMP File Not Created on Some NCR Computers

ID: Q136376

The information in this article applies to:

Microsoft Windows NT Workstation version 3.51
Microsoft Windows NT Server version 3.51

SYMPTOMS

A computer running Windows NT halts and displays a blue screen. Although the system recovery options have been set to create a MEMORY.DMP file, the file is not created. A notice appears at the bottom of the blue screen asking the administrator to set the recovery options.

CAUSE

This problem occurs with NCR microchannel computers that have a NCR 53c710 embedded SCSI controller.

STATUS

Microsoft has confirmed this to be a problem Windows NT version 3.51. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

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