Error Using SyQuest 5110 88MB-C Removable Drive In Windows NT

ID: Q136445

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5, 3.51
Microsoft Windows NT Server versions 3.5, 3.51

SYMPTOMS

When you start Windows NT with a 44 megabyte (MB) cartridge in the SyQuest 5110 88MB-C drive, the following error message appears:

The drive is not ready for use; It's door may be open. Please check drive \device\harddiskx\partition0 and make sure that a disk is inserted and that the drive door is closed.

where x is the SCSI hard disk number. The following system event appears in Event Viewer:

Event ID: 5
Source: Scsidisk
Type: Error
Description: The device, \device\hardiskx\partition0 is not ready for access yet.

where x is the SCSI hard disk number. In addition, File Manager displays a ghosted drive letter that does not exist.

NOTE: The SyQuest 5110 88MB-C drive can perform both read and write requests to the 44 MB media. This drive model is not listed in the Windows NT Hardware Compatibility List (HCL).

WORKAROUND

To work around this problem, insert the cartridge after you log on to Windows NT. For more information, contact Syquest Technical Support at (510) 226-4000.

The 5110 88MB-C is manufactured by SyQuest, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

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