Error Browse Server Shares with File Manager: The Interface...

ID: Q137478

The information in this article applies to:

Microsoft Windows NT operating system version 3.51

SYMPTOMS

The following error appears when you attempt to browse server shares from File Manager:

The Interface is Unknown

CAUSE

This error occurs when the Gateway Services for NetWare (GSNW) service is installed but the service is stopped. The error should be mapped and File Manager should bypass Gateway Services for NetWare.

WORKAROUND

To work around this problem, restart Gateway Services for NetWare.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.51 prodnt winfile GSNW

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