Printing Fails with "RPC Procedure Call Failed"

ID: Q138244

The information in this article applies to:

Microsoft Windows NT Workstation version 3.51
Microsoft Windows NT Server version 3.51

SYMPTOMS

"RPC procedure call failed" error messages accompany the inability to connect to remote printers or to spool print jobs. Other operations besides printing may also generate similar RPC-related errors and may be symptoms of the same problem.

CAUSE

When a multithreaded client is making RPC calls to a server, and the server is rebooted or the network session with the server is otherwise lost, the client does not reset the associations to the server when the connection is reestablished. Thus the problem described here is not likely to be seen in an environment where network connections are highly reliable.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt

Keywords : kbnetwork kbprint ntnetserv ntprint kbbug3.51
Version : 3.51
Platform : winnt
Issue type :