ErrMsg: "No Configuration Info ..." with PCMCIA

ID: Q138618


The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.51, 4.0
  • Microsoft Windows NT Server versions 3.51, 4.0


SYMPTOMS

When you install a PCMCIA card that is not registered in the registry database, the following error message appears in the event log:

No configuration information for <adapter name>


CAUSE

The Windows NT registry contains a database entry for the PCMCIA cards that Windows NT supports. This can be found in the key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PCMCIA

The error message appears if your PCMCIA card is not in the database.


RESOLUTION

  1. Run PCMCMD.EXE. You can find this tool on Windows NT CD-ROM in the \SUPPORT\DEBUG\I386 directory. Pipe the output to a file. For example:

    PCMCMD > MYINFO.TXT


  2. From the output, record the "product name" and the "manufacturer name".


  3. Run Registry Editor (REGEDT32.EXE).


  4. WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.

  5. From the

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PCMCIA\database


  6. Select Database


  7. Select Add Key from the Edit menu


  8. Enter the manufacturer name and choose the OK button For example, "National Semiconductor"


  9. Select the manufacturer name


  10. Select Add Key from the Edit menu again


  11. Enter the product name and choose the OK button.

    For example, "InfoMover NE4100"


  12. Select the product name


  13. Select Add Value from the Edit menu


  14. Enter the word, "Driver," (without the quotation marks)


  15. Select the type, REG_SZ, and choose the OK button


  16. Enter the filename of the driver for the card WITHOUT the ".SYS"

    extension and choose the OK button. For example, "ne2000"


  17. Shutdown and restart Windows NT.


Additional query words: prodnt

Keywords : kbenv ntconfig
Version : 3.51 4.0
Platform : winnt
Issue type :


Last Reviewed: January 23, 1999
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