SCSI Printing Devices Requiring Wide SCSI May Fail

ID: Q138791

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

SCSI printing devices that require Wide SCSI transfers fail to print correctly in Windows NT.

CAUSE

The SCSI print driver in Windows NT is hard-coded to disable all Synchronous Wide transfers when printing to SCSI printers.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords : kbhw kbprint NT4SP4Fix kbbug4.00 ntdriver nthw ntprint kbfix4.00.sp4 NTSrv
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug