Cannot Add RAS ISDN Ports in Control Panel
ID: Q138811
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The information in this article applies to:
-
Microsoft Windows NT Workstation versions 3.5, 3.51
-
Microsoft Windows NT Server versions 3.5, 3.51
SYMPTOMS
No ISDN ports are listed in the Add Port dialog box, when you attempt to
add an ISDN port in the Remote Access Service (RAS) Setup dialog box after
you start Control Panel, choose Network, select Remote Access, choose
Configure, and then Add.
CAUSE
This problem occurs if you install a DigiBoard ISDN driver without
immediately installing RAS when prompted.
If you do not have RAS installed under Windows NT and you install a
DigiBoard ISDN adapter driver, you are prompted to install RAS after the
DigiBoard driver installation completes. If you do not install RAS at this
time, or if you receive an error trying to install RAS and you are unable
to complete the installation, and you successfully install RAS at a later
time, you cannot see any ISDN ports in the list of ports available to
configure within RAS.
RESOLUTION
- Run Control Panel and choose Network.
- Select the DigiBoard ISDN adapter driver and choose Remove.
- Shut down and restart Windows NT.
- Reinstall the ISDN adapter driver and install RAS when prompted.
STATUS
Microsoft has confirmed this to be a bug in the Microsoft products listed
at the beginning of this article.
The DigiBoard ISDN adapter is manufactured by DigiBoard International,
Inc., a vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.
Additional query words:
prodnt PCIMAC datafire 3.5
Keywords : ntras NTSrvWkst
Version : 3.50 3.51
Platform : WINDOWS
Issue type :