Print Jobs Not Clearing for Compaq Pagemarq Printers

ID: Q138926

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.51, 4.0
Microsoft Windows NT Server versions 3.51, 4.0

SYMPTOMS

When you print to a Windows NT 3.51 server connected to a Compaq Pagemarq 15 or Pagemarq 20 network laser printer, print jobs are not deleted from the print queue.

RESOLUTION

Check the firmware revision of your printer. Your Pagemarq printer should have a firmware revision of 1.13 or later. To obtain the latest firmware contact Compaq Technical Support at (800) 652-6672.

The products included here are manufactured by Compaq Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt PageMark

Keywords : kb3rdparty kbprint ntprint NTSrvWkst
Version : 3.51 4.0
Platform : winnt
Issue type :