STOP: 0x0000000A After Installing Cheyenne ArcServe 1.0

ID: Q139633

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5, 3.51
Microsoft Windows NT Server versions 3.5, 3.51

SYMPTOMS

After you install the Cheyenne ArcServe 1.0 tape backup software, the following STOP error message appears:

STOP: 0x0000000A
IRQL_NOT_LESS_OR_EQUAL

RESOLUTION

To correct this problem, do one of the following:

Upgrade to Cheyenne ArcServe 2.0 or greater.

-OR-

Request ECN074.ZIP by sending an electronic mail to *SYSOP in the Cheyenne Software Forum (GO CHEYENNE). You must include your ArcServe software serial number.

For more information, contact Cheyenne Software, Inc., Technical Support at (800) 243-9832.

The Cheyenne ArcServe tape backup software is manufactured by Cheyenne Software, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt DAC960NT.SYS

Keywords : kb3rdparty ntutil
Version : 3.5 3.51
Platform : winnt
Issue type :