Error Running NTBACKUP On DEC XL 590 Celebris

ID: Q140370

The information in this article applies to:

Microsoft Windows NT Workstation version 3.51
Microsoft Windows NT Server version 3.51

SYMPTOMS

When you run the Windows NT Backup Program (NTBACKUP) with an external SCSI 4MM tape Device (DEC TLZ06) on a DEC XL 590 Celebris with an embedded NCR SCSI 53C810 controller, the following error message appears:

Error: The tape device reported an error on a request to write data to the tape. Error Reported: Bus Reset

The following event appears in the system log:

EventID: 9
Source: Symc8XX
Description: The device, \Device\ScsiPort0, did not respond within the timeout period.

RESOLUTION

To resolve this problem, do one or all of the following:

Verify that the SCSI configuration and terminations are correct.

Check to make sure the System BIOS is current. The current Flash BIOS available on the DEC BBS as of 11/23/95 is version 2.01.

Check to make sure you are running the current NCR SCSI 53C810 driver. The current driver available from SYMBIOS as of 11/23/95 is SYMC8XX.SYS V2.00.00.

The products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: digital prodnt

Keywords : ntbackup
Version : 3.51
Platform : WINDOWS
Issue type :