Cannot Change the Drive Letter of Removable Drives

ID: Q142635

The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

Disk Administrator will not allow you to change the logical drive letters of removable media drives such as an Iomega Zip, Jaz drives or Media Optical (MO) and recordable cd-rom drives.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


WORKAROUND

To ensure that the logical drive in question receives a certain drive letter:

  1. With a disk in the removable drive, start Disk Administrator and look at how the devices have been identified.


  2. Change the drive letters of the hard disk drive and CDROM devices to their desired locations. If a desired letter is being used by the removable drive, decide what letter the removable drive should use and make sure it is available.


  3. Shut down the computer and disconnect the removable drive.


  4. Restart. Use Disk Administrator to make any changes to drive letters. Any drive letter previously used by the removable drive should be available for use. Be sure to leave the desired letter available for the removable drive. Make the drive letters statically defined in the registry by highlighting each partition in turn and clicking Assign Drive Letter... from the Tools menu. Then placing it at the drive letter you want it to be clicking the OK button.


  5. Shut down the computer, reconnect the removable drive, and restart.


CAUTION: If the Windows NT system files are installed to a logical partition, and a removable drive is added to the system, the boot partition for Windows NT will be given a new letter. A message stating that the "ARC Path Needs To Be Changed" will appear. Until this correction is made in the Boot.ini file, Windows NT will not boot. When this correction is made, there are many registry entries that will not be changed and will still refer to the old location of the Windows NT system files. Therefore, it is recommended that the Windows NT system files be installed to a primary partition on a drive, not a logical one.


STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.


MORE INFORMATION

Windows NT assigns drive letters first to physical devices, then to logical subdivisions/partitions. Therefore a removable drive such as JAZ and ZIP will receive a letter before any logical partitions.

For example, if there are two hard drives, each with two partitions, and a removable drive, the drive letters will be assigned as follows:

  • First drive, first partition = C:


  • Second drive, first partition = D:


  • Removable (ZIP, JAZ etc ..) drive = E:


  • First drive, second partition = F:


  • Second drive, second partition = G:


Additional query words: jazz assign drive letter cdrom

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : Winnt:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: April 10, 1999
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