Windows NT 4.0 Readme.wri File (Part 4 of 5)

ID: Q142644

The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0
This article contains a copy of the information in the Readme.wri file included in Windows NT version 4.0. Setup copies this file to the System32 folder.

Multimedia Hardware Notes

Installing Joystick Drivers

This release includes support for the Microsoft SideWinder 3D Pro joystick.

To install the joystick

  1. Click Start, point to Settings, and then click Control Panel.


  2. Double-click the Multimedia icon.


  3. Click the Devices tab. If you do not have administrator privileges, log off and log back on as an administrator.


  4. Click Add.


  5. Select Microsoft Sidewinder 3D Pro Joystick and then click OK. The Microsoft SideWinder Joystick Configuration dialog box is displayed. No changes are required.


  6. Click OK to close the dialog box. You must restart your computer before you can use your joystick.


To install the joystick driver for any other type of joystick

  1. Click Start, point to Settings, and then click Control Panel.


  2. Double-click the Multimedia icon.


  3. Click the Devices tab. If you do not have administrator privileges, log off and log back on as an administrator.


  4. Click Add.


  5. Select Unlisted or Updated Driver, and then click OK.


  6. Insert the Windows NT compact disc into the CD-ROM drive.


  7. Type the path to the joystick drivers as follows: <cd rom drive letter>:\DRVLIB\MULTIMED\JOYSTICK\<platform> where <platform> is your platform type. For example, type, D:\DRVLIB\MULTIMED\JOYSTICK\X386.


  8. Click OK. The joystick configuration dialog box is displayed.


  9. Click OK to close the dialog box. You must restart your computer before you can use your joystick.


The joystick driver is known to be incompatible with, or may be incompatible with certain versions of, the following hardware:
  • NetPower MIPS (or any other machine using the Mozart sound/midi/joyport chip)


  • Aztech sound cards.


Plug and Play Sound Blaster Support

Drivers for Plug and Play Sound Blaster sound cards are included on the Windows NT compact disc. They can be found in \DRVLIB\AUDIO\SBPNP folder. Before installing the drivers see, the Readme.txt file in the same directory. For more information about Plug and Play on Windows NT, see "Plug and Play ISA Device Installation and PNPISA.SYS" earlier in this document.

Sound Blaster/ATAPI Problems

ATAPI devices such as CD ROM drives are not supported in this release on the built-in IDE controller on Sound Blaster Plug and Play adapters.

Sound Blaster/SCSI Problems

Sound Blaster/SCSI cards and PCI SCSI cards may display an INACCESSIBLE_BOOT_DEVICE blue screen when performing a new installation or an upgrade. This occurs because the BIOS assigns the PCI SCSI card an interrupt number that is already in use. If this occurs, physically remove the sound card before reinstalling, or remove the driver during text mode portion of setup and then reinstall after the installation or upgrade is completed.

Distorted Sound Using Toshiba Laptop with Integrated Sound Card

Some games (such as Doom95) may have garbled sound on Windows NT version 4.0 when running in full-screen mode on a Toshiba laptop with an integrated sound card. To solve this problem change your sound card's DMA setting from DMA 1 to another available channel.

Sound Blaster Pro 2 CT1600 Using Motorola Powerstack PowerPC

When using an SB Pro2 CT1600 sound card on a Motorola Powerstack PPC the MIDI synth chip may hiss. This occurs if the CT1345 chip is labeled 91. To work around the the problem:
  1. Click Start, point to Programs, Accessories, Multimedia, and then double-click Media Player.


  2. On the Device menu, click MIDI Sequencer..


  3. Play any MIDI file for 15 seconds or longer. Sample files are located in the Media folder in your %systemroot%\Media directory.


This procedure will need to be performed each time the machine is restarted.

Determining if your system is capable of utilizing ESS audio support in

Windows NT version 4.0

Many system manufacturers implement ESS audio hardware in their mobile computer product lines. Some of these manufacturers include: 


   Digital Equipment Corporation
   Gateway
   Hewlett-Packard
   IBM
   Toshiba
   Zeos


To determine if your system implements an audio chipset, run the Windows NT NTHQ tool to analyze your hardware.

To determine if your mobile system has ESS audio functionality available using Windows NTHQ:
  1. Insert the Windows NT compact disc in the CD-ROM drive.


  2. From the command prompt, run Makedisk.bat from <compact disc drive letter>:\Support\HQTool


  3. Insert the floppy disk that you created into drive A:


  4. Restart the computer.


  5. Once the NTHQ tool has analyzed your computer, you can click Other to determine if your system has ESS audio functionality implemented.


If your computer has this audio functionality implemented, obtain the ESS driver from the \Drvlib\audio\ess\<platform> where <platform> is Alpha, I386, Mips, or Ppc.

Application Notes

The following sections provide general information about running applications on Windows NT version 4.0 that were created for MS-DOS, Windows version 3.1, Windows 95, or Windows NT version 3.x. Windows NT version 4.0 has excellent support for those applications. If you do encounter a problem, this section provides some solutions. In addition, this section lists specific applications that have known problems with Windows NT version 4.0. The companies have been notified of these problems.

Error Dialogs Naming "ReinitializeCriticalSection"

Some applications attempt to replace the URL.DLL file that ships with Windows NT. If the applications are successful, the replacement .DLL file may be an older version specific to the Windows 95 operating system. When any application attempts to initialize the replacement URL.DLL, the following error dialog will appear:
"The procedure entry point ReinitializeCriticalSection could not be located in the dynamic link library KERNEL32.dll."

This does not necessarily represent an error in the application you are launching when the dialog appears. Another unrelated application has most likely replaced the URL.DLL file. In most cases, you can click OK in the dialog box and your application will continue as expected.

To reinstall the correct URL.DLL file

NOTE: To prevent a file inconsistancy between the SP1 version and the Internet Explorer versions of the Url.dll file, remember to replace the Url.dll file with the Internet Explorer version.
  1. In the %systemroot%\system32 folder, rename URL.DLL to URL.OLD.


  2. Copy URL.DLL from the \i386 folder on the Windows NT compact disc to %systemroot%\system32 (substitute your platform folder for "i386" on RISC machines).


  3. Reboot to initialize the copied URL.DLL.


Error Dialogs From Win32s Applications

Windows NT version 4.0 has been thoroughly tested with Win32s applications and most users will not experience any difficulties. After upgrading from Windows 3.x to Windows NT version 4.0, some Win32s applications may not run. You may see error dialogs stating that the wrong .DLLs were installed. Reinstall the applications to reinstall the Win32s DLLs. Contact the application vendor if problems persist.

Long Printer Names

Several Windows version 3.x applications cannot print to a printer if the printer name contains more than a specified number of characters. Some applications will generate a General Protection Fault if this is attempted. Other applications may not print to any printer, even printers with short names, if the default printer has a "long" name. To resolve these problems, rename the printers used with the applications to shorter names and make one of those printers the default printer. See "General Printing Issues" in the Printer.wri file.

Screen Appearance

Dialog and list box areas are incorrectly proportioned in some cases. You may be able to control some system-wide size specifications in Control Panel.

Windows 95 Applications and Microsoft Foundation Class Libraries

Many Windows 95 applications use Microsoft Foundation Class (MFC) version 3.0 libraries. Some of these applications do not install the libraries they require. If the libraries they require are not installed, these applications may not install or may not run after installation. If other applications have installed the MFC DLLs, installation will complete and the application will run as expected.

To obtain the correct files, copy MFCxx.DLL (from the Windows 95 systemroot\system directory, or from a disk supplied by the manufacturer) to the Windows NT systemroot\system directory (typically c:\winnt\system).

Opening Files Created in Windows NT by Using Windows version 3.x

If you create a file, using an MS-DOS- or Windows version 3.1-based application on Windows NT version 4.0, you may get the error "Cannot find WINSPOOL.DRV" when using the file in Windows version 3.x. This error occurs because some 16-bit applications attach drive location information to the files they create.

Click Close in the error message dialog box and save the file to prevent this error while using the file in Windows version 3.x. To prevent the error for all applications and their files, create a file in the \WINDOWS\SYSTEM directory called WINSPOOL.DRV. The file is not used, so the content of the file does not matter.

Connecting to the Internet by Using MSN

You can use MSN, the Microsoft Network, as your Internet provider, only if you have already created an MSN account by using Windows 95. When you connect to the Internet through Windows NT by using MSN, proprietary online services such as mail or bulletin boards are not available.

To connect to MSN

  1. In the Dial-Up Networking dialog box, click New.


  2. In the Basic tab, type a name for your entry - for example, MSN.


  3. Enter the phone number for the local MSN service that allows Internet access.


  4. Select a modem and use the default modem configurations.


  5. In the Server tab in the Dial-Up Server Type box, select PPP.


  6. In the Protocols box, select only TCP/IP.


  7. Clear the Enable PPP LCP Extensions box.


  8. In the Security tab, select the Accept Any Authentication Including Clear Text option, and then click OK.


  9. Click Dial.


  10. In the Authentication dialog box, supply your MSN user name by using this format: MSN/username The format is case sensitive.


  11. Type your MSN password, and then click OK.


Running Serial Communications Applications

For reliable data transfer at the highest baud rate, use communications protocols that support end-to-end flow control. If the protocol you use does not support flow control, you may need to reduce the serial port baud rate for reliable communication. The following table shows which protocols support flow control:

Serial flow control protocol

Flow control

ASCII (Xon/Xoff) 

   No
XMODEM 

   Yes
XMODEM-1K 

   Yes
YMODEM 

   Yes
YMODEM-G (1) 

   No
ZMODEM (2) 

   No
Kermit 

   Yes
CompuServe B+ 

   Yes 



   (1) The -G option disables flow control
   (2) Some applications allow flow control with ZMODEM. For example, you
       can enable flow control with Procomm Plus 2 by setting the Transmit
       Method to 4K WINDOW.


Windows NT supports Windows version 3.x communications programs by using the communications driver COMM.DRV. Other communications drivers are not supported and may not function reliably. You can check or change the communications driver by using the Registry Editor. The value should be: comm.drv:REG_SZ:comm.drv

The value is located in the following Registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WOW\boot

To run multiple Windows version 3.x communications applications simultaneously, or to run a Windows version 3.x communications application in the background or minimized and still maintain a reliable connection, modify your system to Foreground And Background Applications Equally Responsive. To do this, click Start, point to Settings, then click Control Panel. Double-click the System icon. Click the Performance tab and set Application Performance Boost to None.

Multimedia Applications

Some older applications install an old version of the 16-bit Video for Windows runtimes. This may cause system problems with other 16-bit applications that play video. Your system may run out of virtual memory, resulting in warnings to that effect.

Start the Media Player on the Start menu, point to Programs, Accessories, Multimedia. It will tell you that the Registry has been changed, and give you the option to fix it. Accept that option.

If an error message stating that Wing32.dll has incorrectly been placed in the c:\windows\system directory appears when you run multimedia applications from a CD-ROM drive, move Wing32.dll to the Windows NT \system32 directory (typically c:\winnt\system32).

Running MS-DOS-based Multimedia Applications

All MS-DOS-based multimedia applications directly access the computer hardware. Windows NT does not allow applications to directly access hardware. Consequently, any application (including 16-bit Windows-based applications) that attempts to directly access the hardware might fail. Typically the application will run without the multimedia features, but the application may be slow.

Disk Compression Programs

If you compress files using the Microsoft DriveSpace(r) or Microsoft DoubleSpace(r) disk compression tool on Windows 95 or MS-DOS, you will not be able to access the files by using Windows NT version 4.0. To avoid this situation, do not compress files using these tools.

MS-DOS Issues

MS-DOS Undelete Sentry Blocks

Windows NT cannot recognize free space that was created on a FAT partition by using the undelete sentry feature in MS-DOS version 6.2. With the sentry method, MS-DOS reserves part of the hard drive to remember deleted files, then compensates during MS-DOS queries about free space. Because Windows NT doesn't understand sentry, it reports the space on the FAT partition as used.

Using MS-DOS-Based Disk Tools

Using MS-DOS-based disk tools on FAT partitions used by Windows NT version 4.0 can cause files to be deleted or long filenames to be lost. Microsoft recommends that you run only disk tools specifically designed for Windows NT version 4.0, or, when running MS-DOS, the chkdsk or scandisk tools.

To prevent the Windows NT version 4.0 FAT file system from using long names, set the following Registry entry to 1, using Registry Editor:


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
\Win31FileSystem

After changing the entry, double-click on the entry, and then replace "0" displayed in DWORD Editor with "1." Then restart your computer for the change to take effect.

Caution: If you use MS-DOS--based disk tools on a FAT disk partition used by Windows NT, the tool can cause the loss of long filenames or delete files on the FAT partition. If you dual boot to Windows 95 and Windows NT and use the Norton Utilities for Windows 95, the Norton DiskFix tool could delete any files created by Windows NT on the FAT partition. You should back up the FAT partition before running any disk tool other than chkdsk.

MS-DOS Applications Requiring a PIF File

If you are accustomed to using a PIF (Program Information File) with your MS-DOS programs, you can continue doing so on Windows NT version 4.0. To change settings, change the .PIF or .EXE file properties, do not edit the .PIF file. For instructions on how to do this, on the Start menu, click Help, click the Contents tab, double-click How To..., double-click Run Programs, and then double-click "Optimizing MS-DOS Programs."

Running MS-DOS-Based Remote Control Applications

Remote control applications control a remote computer from a local computer through a serial connection. The local computer runs a program that sends keystrokes to the remote computer while displaying a copy of its screen. The remote computer runs a memory-resident program that allows the local computer to control it. If the remote computer is running Windows NT, you must create custom startup files and a custom PIF to set up the MS-DOS environment for the memory-resident program.

To create the startup files:
  1. Edit the files AUTOEXEC.NT and CONFIG.NT files, and then save the files under new names:


  2. In the custom AUTOEXEC file, add the name of the memory-resident program if you want to start it when you run the PIF.


  3. In the custom CONFIG file, add the commands dosonly and echoconfig. The dosonly command ensures that no programs can be started that can disable the memory-resident program.


To create a .PIF file for MS-DOS Remote Control Applications:
  1. In Windows NT Explorer, click the %ystemroot% folder, and then right- click the file _DEFAULT.PIF.


  2. On the context menu, click Properties.


  3. Click the _default button Properties, click the Program tab.


  4. In the cmd line box, type COMMAND.COM.


  5. Click Windows NT.


  6. In Windows NT PIF Settings box, specify the names of the custom startup files you created. Click OK.


  7. Click the Misc. tab. Under Other, ensure that the Fast Pasting box is checked.


Running Applications that Attempt to Directly Access the Hardware

Any MS-DOS based or 16-bit Windows based application that attempts to directly access the hardware fails under Windows NT. Windows NT does not allow applications to directly access hardware. Consequently, applications that attempt to directly access the hardware fail.

Specific Applications:

Software Applications by Edmark

The auto start for Windows95 Edmark applications does not work in Windows NT. Click OK to close the error message dialog box.

The following applications have exhibited this problem: 


   Bailey's Book House
   Millie's Math House
   Sammy's Science House
   Thinkin' Things Collection 1
   Strategy Games of the World.


To install the software:
  1. Click Start, and then click Run.


  2. Type the drive letter of your CD-ROM drive.


  3. Double-click the Edinst directory.


  4. Double-click the Stub31.exe file. The installation program should begin.


4DOS for Windows NT

In older versions of 4DOS the dir and free commands may give inaccurate low values for drives over 2GB. Contact J.P. Software at 617.646.3975 or http://www.drff.com/~drff/jpsoft.htm for upgrade information.

7th Guest

This application does not run under Windows NT.

ABC FlowCharter

FlowCharter cannot save charts. The application misinterprets the operating system version information and fails to display the Save dialog box. Contact Micrografx at (214) 234-2694 or online at http://www.micrografx.com for upgrade information.

ABC Graphics Suite

Customers might experience difficulties running ABC Graphics Suite under Windows NT, versions 3.51 and 4.0. Some problems with early versions of the Graphics Suite applications have been corrected with later releases. Contact Micrografx support at (214) 234-2694 or online at http://www.micrografx.com for more information. See also the separate entries for ABC FlowCharter, Instant 3D, Micrografx Designer and Micrografx Picture Publisher later in these release notes.

Adobe File Utilities 1.0

Adobe File Utilities version 1.0 does not automatically create a group in the Programs menu when installed under Windows NT version 4.0. Access the program by using the Windows NT Explorer or modify the Start menu. A new nested folder cannot be created by Adobe File Utilities Setup program. You must create the destination folder if it does not already exist before running Setup.

Adobe PageMaker 6.0

Error boxes appear occasionally, but they rarely prevent the application from functioning. Adobe will release a fix for Windows NT version 4.0.

If font smoothing is enabled, you cannot skew text. To disable font smoothing, from Display in Control Panel, click the Plus! tab and clear the Smooth edges of screen fonts check box.

Adobe Photoshop 2.5

When using Adobe Photoshop version 2.5, image windows may not repaint properly if you are using 256 colors and open grayscale files. Also, loading pattern files (*.AI) in Photoshop 2.5 may fail. You will receive a message such as:
"Could not open C:\PHOTOSHOP\PATTERNS\[FILENAME].AI because Photoshop was unable to parse the PostScript."

If you choose OK in the dialog box, you can continue working in Photoshop, but you can't access the specified pattern file.

Other windows may not repaint properly when you are running Adobe Photoshop using 256 colors and an operation, such as restoring a file, changes the color palette.

After Dark

When CTRL+ESC is pressed to display the Start menu, After Dark will not recognize keyboard or mouse activity, and the screen saver will start even when the computer is in use. If you press CTRL+ESC, close and restart After Dark.

Aladdin Dongle Driver

If problems occur when you use the Aladdin professional software protection system device driver (HASP), upgrade to the latest version of the driver. To obtain the latest driver:
  • Download the HASP device driver from Aladdin's FTP server at ftp.aks.com. The subdirectory is: /pub/hasp/enduser/. The file is called Win32drv.zip.


  • Contact Aladdin Knowledge Systems Inc HASP technical support. US and Canadian customers should call (212) 564-5678 or (800) 223-4277, or send email to support@us.aks.com. International customers should call +972-3- 5375795 or send an e-mail message to techsup@aks.com.


Aldus Persuasion

Attempting to embed an AVI clip causes the application to crash. Audio clips will embed and play correctly, but not video.

Alpha Five

Alpha Five does not run under Windows NT version 4.0.

Approach 3.0

If you exit Approach soon after clicking SendMail on the File menu, Approach experiences a General Protection Fault. Do not close Approach while the mail client is loading.

ARCServe

Backups may proceed very slowly on some hardware configurations. Contact Cheyenne at http://www.cheyenne.com for upgrade information.

AutoCAD Release 11 286 and Release 12

The Autolisp extensions (EXTLISP.EXE) for AutoCAD are not supported because they require Virtual Control Program Interface (VCPI).

To correctly redraw and perform graphic operations such as cut and paste, you must use the correct AutoCAD video driver. The default AutoCAD video driver is Windows Accelerated Display Driver ADI 4.2 by Autodesk, Inc. (#1). If you use this driver you will have problems with cut and paste and with redraw operations. Use the Windows driver from Autodesk, Inc., and these operations will function correctly.

AutoCAD Release 13

AutoCAD Release 13 for MS-DOS is not supported by AutoCAD for use on Windows NT. Use AutoCAD for Windows NT instead. AutoCAD for Windows NT is available on the same compact disc as the MS-DOS version.

Autodesk 3D Studio, Release 2

3D Studio is not supported.

Autodesk Generic CADD 6.0

The Generic CADD 6.0 screen is limited to 640x480 VGA resolution on Windows NT. To use this application, select the IBM VGA (Video Graphics Array) & compatibles video graphics display from the Generic CADD 6.0 configuration tool (CONFIG.EXE).

Bailey's Book House

See "Software Applications by Edmark" earlier in this document.

Banyan Enterprise Client for Windows NT

If you wish to use the Banyan Enterprise Client for NT from Banyan Systems with this release of Windows NT, you will need to obtain version 5.56(30) or later of the client. You may obtain this by contacting your Banyan Channel Partner or Banyan Reseller.

Borland C++ 4.5

The 16-bit character-mode debugger (TD.EXE) is supported; however, the 16- bit Windows-based debugger (TDW.EXE) is not supported.

Borland Pascal with Objects 7.0

Turbo Debugger and WinSight are not supported.

Borland Turbo Pascal for Windows

The 16-bit character-mode debugger is supported; however, the 16-bit Windows-based debugger is not supported.

A General Protection Fault may occur when printing to a printer that has a long filename . Create a short name local printer to print from Turbo Pascal. See "General Printing Issues" in the Printer.wri file.

Brief 3.1 for MS-DOS

At end of installation, Brief prompts you to reboot. If you respond "y" (yes), Brief appears to hang. Respond "n" (no).

Broderbund KidPix for Windows 1.0

The application may fail when printing to a printer whose name has greater than 12 characters. To avoid this problem, before you print, make sure that the printer name is fewer than 12 characters.

Broderbund Myst

Introductory videos don't play, and some movies within the game don't play either. This is a Myst problem which has been fixed by Broderbund. Please contact them for an updated copy.

Calendar Creator

Calendar Creator does not display or print graphics when run under Windows NT. If a network printer is installed, Calendar Creator may not be able to print. You can print to a local printer by removing any installed network printer and installing a local printer.

Carmel Anti-Virus

Some text is not displayed in early versions of Carmel Anti-Virus. Contact Carmel Software at http://www.fbsolutions.com/NTAV for upgrade information. A new nested folder cannot be created by the Carmel Anti-Virus Setup program. You must create the destination folder if it does not already exist before running Setup.

Chessmaster 3000

Because of copy protection on the Chessmaster distribution disks, Windows NT does not support installation of this application. Chessmaster 4000 works correctly.

Claris Works 2.0

Palette problems cause random General Protection Faults in version 2.0 of Claris Works for Windows.

The problems are fixed in version 4.0. Contact Claris (5201 Patrick Henry Drive, PO Box 58168, Santa Clara, CA, 95052-8168) for upgrade information.

Claris Works 4.0

An access violation can occur when you attempt to import documents. The "Introduction to Claris Works" help file does not run under Windows NT Workstation or Windows NT Server version 4.0.

Some non-standard fonts cannot be used with Claris Works 4.0 when run under Windows NT version 4.0.

CleanSweep 95

CleanSweep 95 detects applications only in the current user's Personal Groups. It does not find any applications in Common Groups.

The CleanSweep 95 "Install monitor" and "Usage monitor" features are not available under Windows NT version 4.0.

Codewright

Codewright may appear to hang or crash when updating its Help files index. Older versions of Codewright cannot index the version 4.0 Help files found in some applications, such as the Win32 SDK. Contact Premia at www.premia.com for upgrade information.

Commute

Start Commute by using a custom PIF and custom startup files. Be sure to clear the Allow Fast Paste check box in the Advanced Options dialog box when creating the PIF. For more information, see "MS-DOS Applications Requiring a .PIF File" earlier in this document.

CompuServe Information Manager (CIM) for MS-DOS

The MS-DOS--based version of CIM attempts to access COM1 through COM4 when it starts. If any of these ports is not installed or is already in use, you may see the following error message: "The system cannot open COM port requested by the application." You can safely ignore this message unless your modem is installed on the unavailable port.

CompuServe Information Manager (CIM) for Windows 1.4 and 2.0.1

  • All versions of WinCIM.exe block all mouse input, and all top level windows including the desktop and Taskbar while connecting to the service because the application uses a system modal dialog when dialing and connecting.


  • If you receive a Winsock error when launching WinCIM 2.0.1, it means the Mosaic check box is checked. CompuServe's Winsock is incompatible with Windows NT. (Use of CompuServe's Mosaic is accessible by using RAS. See Network.wri for more information about configuring RAS.)


To eliminate the Winsock error:
  1. Launch WinCIM.


  2. On the Sessions menu, click Settings.


  3. Clear the Use Winsock check box, and then click OK.


Copydoubler (Macintosh application)

When doing a fast replace of an existing folder, Copydoubler may incorrectly assume that the first directory does not exist and will attempt to recreate it on the server resulting in Error 48 (DuplicateFileName). Other copying errors may occur with the program when used with Windows NT Macintosh-accessible volumes.

Corel Depth 6.0

When selecting a print format, be aware that Corel DEPTH exhibits a dotted line illustrating the print format you have selected. When printing to anything larger than the white page background such as a poster/plotter size, the dotted line is not apparent because you selected a size greater than the working plane. However, your print out will not match the expected print size.

Corel Draw 3.0 and 4.0

When you attempt to save a file, the error "Not enough disk space" or "Error writing <filename> file" might appear. To resolve this, select None, 1K, or 2K, in the Image Header list.

Corel Draw 5.0

The Roll-Up dialog boxes in Corel Draw 5.0 will not close if you double- click the System menu. To close Roll Up dialog boxes, click once on the System menu, and then click Close from the pull down menu.

Corel Draw 6.0

  • Corel Draw 6.0 produces an Access Violation, "closing Corel Draw," when saving a file to a disk with less than 28K free. Make sure there is more than 28K free disk space, or you might lose all changes and possibly the file itself.


  • Moving an object off the screen in any direction can cause an access violation in Corel DRAW 6.0 (169). This also happens on Windows 95.


  • Corel Draw 6.0 can corrupt the heap when a user attempts multiple Save As commands of a typically graphic file in combination with different thumbnail sizes, and Corel versions.


  • When attempting to import .doc, .sam, .rtf, or other types of text documents, avoid the 'import method' options to the right of the File Type box or you will receive an Access Violation message.


Corel Font Master 6.0

The Create Group Icon command on the File menu does not work with Windows NT version 4.0.

A Windows NT Access Violation occurs when the Browse button is pressed. The application interprets the Windows NT version 4.0 version incorrectly and fails to provide a File Open dialog.

Corel Presents 6.0

Occasionally, while editing the font type, color, etc, of a block of text for a slide, text from another block appears to merge with the active text block window. The merged text cannot be edited unless you access that block of text.

Corel PrintHouse

Some versions of Corel PrintHouse may have problems printing to network printers. Contact Corel for more information.

Corel Script Editor 6.0

If you open a sample file, run it by selecting Debug|Run, then exit without saving, an Access Violation occurs. Call Corel for an updated version.

Corel Quattro Pro 7

This application will not install on Windows NT. The next release of the application is expected to run on Windows NT.

Corel Ventura for DOS

When running Corel Ventura Publisher for DOS on RISC-based computers, the application can fail when attempting to open more than one document or when certain mathematical formulas are entered.

Corel Web.Data

An access violation may occur when using the Corel Uninstaller to remove Corel Web.Data.

Corel WordPerfect 7

This application will not install on Windows NT. The next release of the application is expected to run on Windows NT.

Corel WordPerfect 6.1 for Windows

See WordPerfect 6.1 for Windows later in the document.

Crosstalk for MS-DOS

The installation command window does not resize correctly. Change your command window size to 80 x 25.

Crosstalk 2.2 for Windows

An error message appears when you attempt to set the fonts for the specific printer using the Print Setup dialog box. To work around this problem, perform the following steps:

To set fonts within Crosstalk 2.2 for Windows:
  1. Click Start, point to Settings, and then click Printers.


  2. Right-click the desired printer, and then click Set As Default.


  3. Close the Printers window.


  4. Open CrossTalk.


  5. On the File menu, click Printer Setup.


  6. Select Default Printer, and then set the font for the default printer.


Crystal Reports

The Crystal Reports uninstaller shortcut created by Setup does not launch the Uninstaller program. To remove Crystal Reports from your system, use Add/Remove Programs in Control Panel or run Uninstall from the CRW folder.

CSC ChemDraw Pro

A General Protection Fault might occur when closing early versions of this application. This problem has been corrected in version 3.5. Closing multiple windows may produce an access violation. Close each window separately. Contact Cambridge Software (875 Massachusetts Avenue, Cambridge, MA, 02139) for upgrade information.

Cyberspeed

Cyberspeed does not install or run under Windows NT.

d-Time

This application is specific to the Windows 95 operating system and is not intended for use on Windows NT. It correctly detects that Windows 95 is not present and does not install.

dtSearch

When you run dtSearch under Windows NT, all unavailable buttons are unreadable. This does not affect dtSearch functionality.

Dashboard 95

Several Dashboard 95 features available under Windows 95 are missing under Windows NT version 4.0. For more information, contact Starfish Technical Support. (On the Microsoft Network and other online services, GO Starfish.)

DeLorme Map'n'Go 1.0

When you install DeLorme Map'n'Go 1.0 under Windows NT, the following error message appears:
Could not open the file named 'C:\WINDOWS\MPLAYER.INI'.

If you click Ignore to continue installing DeLorme Map'n'Go 1.0, later during installation, a fault occurs, and the following message appears: 

   An error has occurred in your application.

These errors are harmless. In each case, choose Ignore to continue installing DeLorme Map'n'Go 1.0.

Delrina CommSuite

Setup misinterprets the Windows NT 4.0 version information. Applications will not install.

Delrina WinFax Pro 4.0

Delrina WinFax Pro 4.0 does not add a folder to the Start/Programs menu.

Delrina WinFax Pro 7.0

The application is not supported because device drivers are not yet available.

DeScribe

DeScribe cannot view network printers.

DeskScan II, version 2.3

Hewlett-Packard DeskScan II version 2.3 runs only on Windows 95 and does not run on Windows NT.

Obtain version 2.2 from Hewlett-Packard from one of the following electronic locations:
  • CompuServe:

    GO HPPERIn the ScanJet Library, download the following file:DS22EN.EXE. Description: HP DeskScan for Windows 3.1 v2.2Size: 1203301Date: 9/19/95


  • On the Internet:

    Connect to http://www.hp.com/cposupport/indexes/swin_dos.html. Download the file DS22EN.EXE (DS22xx.EXE)


Director 4.04

Director may cause an error while importing a 1MB or larger graphics file across a network.

Director 5.0

  • When using the ANIMWIZ dialog box, the cursor flashes from a pointer to an I-bar when placed over the text edit area.


  • Director, Photoshop, and other 3rd party filters are not accessible when selecting Filter Bitmap from the Xtras menu in either Windows NT version 4.0 or Windows NT version 3.51.


  • If you notice that your Windows NT desktop changes colors after exiting Director, use the Display icon in Control Panel to reset the desktop screen colors.


  • Several Director dialog boxes offer a shortcut key combination such as ALT+C to open the color palette. The shortcut key combinations do not work on Windows NT version 4.0, Windows NT version 3.51, or Windows 95.


Ecco Personal Information Manager version 3.0

The 16-bit version of Ecco Personal Information Manager does not work with Windows Messaging or other 32-bit applications. Contact Ecco Technical support at (206) 885-0559.

eXalt

eXalt will fail during certain cut-and-paste operations. Contact Intergraph Corporation for more information.

eXceed 4.0 (x86 Compatible & RISC)

Install eXceed on a FAT or uncompressed NTFS drive, or create an uncompressed installation directory on the compressed NTFS drive before installing eXceed 4.0. RISC versions of eXceed 4.0 do not work correctly with long file names or NTFS compression. An error box "Cannot create directory..." appears when installing on a compressed NTFS drive.

Various problems are corrected in eXceed version 5.0. Contact Hummingbird at (416) 496-2000 for upgrade information.

eXceed 5.0 (x86 Compatible)

Error messages relating to the HCL (Hummingbird Communications Ltd.) Inetd service may appear when upgrading, if Inetd is installed as a Windows NT service. An error box may appear when launching the Inetd service for configuration, but configuration proceeds as expected. An Access Violation may occur when stopping the Inetd service.

F-19 Stealth Fighter

This application is not supported.

FastTrack Schedule

This application must be manually deleted from the Windows NT Explorer because the application cannot be removed by using the Add/Remove Programs icon in Control Panel.

Fastback 6.0 for DOS

If you experience display and/or mouse problems, try to disable the 3-D by changing, in Fastback, the Screen Mode to Flat Color and changing Show Mouse to Block.

FileMaker Pro 3.0

Due to a bug in FileMakerPro 3.0's communication with WINSPOOL, the application can fail when performing a wide variety of operations, which include printing, using the clipboard, and opening and closing files. FileMaker Pro 3.0 version 3 fixes this problem. The updated version is available at www.claris.com.

Filewalk

FILEWALK.EXE (version 1.0A CDRM 566200), included on the Microsoft Multimedia Development Kit compact disc, attempts direct disk access and is not supported. A working version (S/B 1.0, CDRM 837500) of this application is available from Microsoft.

Flight Simulator (RISC only)

Will not run if sound is enabled.

FlowModel

FlowModel 2.0 does not recognize network printers. Unless a local printer is installed, FlowModel 2.0 may present an error message when started or when printer operations are chosen.

FlowModel does not let you link a FlowModel diagram to a another FlowModel diagram when run under Window NTversion 4.0. Contact Arcland at (610) 993- 9904 for upgrade information.

Framemaker versions 4.0 and 5.0

Framemaker cannot use printer names over 32 characters. Make sure that the printer name is less than 32 characters.

Harvard Graphics 4.0 for Windows 95

When you install Harvard Graphics 4.0 for Windows 95 under Windows NT Workstation or Window NT Server version 4.0, a 5-minute tour dialog box is displayed while online registration is running. This dialog box should not appear until the registration program has completed. To work around this problem, switch back to the registration program by pressing ALT+TAB.

This problem might also occur with other programs that use the InstallShield 3.0 setup engine and start programs during setup. A newer version of InstallShield that fixes this problem is available to developers.

HiJaak for Windows 95

HiJaak for Windows 95 does not install or run under Windows NT.

HiJaak Graphics Suite 95

HiJaak Graphics Suite 95 does not install or run under Windows NT.

Ice & Fire

Ice & Fire does not install or run under Windows NT.

Intergraph G91 Display Adapters

The Weitek-compatible display driver included with Windows NT version 4.0 does not work with the Intergraph G91 display adapters. Contact Intergraph for an updated driver.

Intergraph Voxel Analyst 2.0

  • After creating legends, the colors in the legend may appear masked (or turned) as white.


  • If a dialog box in this application has pull-down list boxes, you will see the list box tabs as two very tiny vertical gray bars. The drop-down list box displays only the file in the list box's primary selection area.


  • Legends cannot be moved unless the full drag option is not selected in Windows NT version 4.0. To clear this option, double-click the Display icon in Control Panel. Click the Plus! tab. Clear the Show window contents while dragging option.


  • Using the Design Elements dialog box may cause an Access Violation in the application .


Imagineer Technical

Access violations may occur when printing. Opening the Display Manager on the Tools menu may cause an access violation. Contact Micrografx at (214) 234-2694 or online at http://www.micrografx.com for upgrade information.

Instant 3D

Instant 3D fails to save files because it interprets the Windows NT 4.0 version number incorrectly. Contact Micrografx at (214) 234-2694 or online at http://www.micrografx.com for upgrade information.

Janna Contact 95

In some versions of Janna Contact 95, Help buttons and menu selections do not open help files. Double-clicking the Janna .HLP files in Explorer opens them as expected.

Janna Contact requires MFC DLLs, but early versions do not install them. MFC DLLs will be present on your system only if other applications have installed them. If other applications have installed the MFC DLLs, Janna Contact 95 will install as expected.

Early versions might create access violations when exiting the tutorial.

Contact Janna Systems (3080 Yonge St., Suite 6060, Toronto ON, M4N 3N1, CANADA) for upgrade information.

Kai's Power Tools

Drop-down menus may not display correctly although the menu items can be selected as expected.

Kid Cad 1.1

You will not be able to run Kid Cad 1.1 in the Show Me mode because the mode requires the Windows 3.1 Macro Recorder which is not included in Windows NT version 4.0.

Lap-Link V

File transfers between parallel ports and serial ports is not supported. You can transfer files by using modems.

LHX Attack Chopper

LHX Attack Chopper will run slowly under Windows NT if sound is turned on.

Lotus 1-2-3 version 2.4 and greater

Lotus 1-2-3 can be configured to print in either parallel or LPT mode. For optimal printing performance with Windows NT, configure the application in LPT mode.

Lotus Agenda

Start Agenda by using the forcedos command. For more information, see the forcedos topic in the Command Reference section of Windows NT Help.

Lotus AmiPro 3.1

Lotus AmiPro version 3.1 does not recognize Print Setup settings. If you change any print attributes, such as Duplex in File, Print Setup does not work. To make settings work correctly, set the default document properties in the Printers folder.

Lotus cc:Mail for Windows

The PATH environment variable cannot exceed 143 characters or a General Protection Fault will occur in cc:Mail. When running 16-bit applications, the path used by Windows NT is created by appending the Autoexec.bat PATH to the System path. Reduce the System and/or the Autoexec.bat PATH.

While installing cc:Mail for Windows, a General Protection Fault in Msconstf.dll occurs if you do not have a Config.sys file. Although Config.sys is required by Windows, it is not required for Windows NT. The cc:Mail setup program looks for Config.sys and the fault occurs if the file doesn't exist. Shutdown Windows NT and create an empty file named Config.sys in the root directory of your startup drive.

Message-sorting icons appear incorrectly, looking like Minimize and Maximize window buttons.

Lotus cc:Mail for MS-DOS

Using the system mouse pointer during the installation of cc:Mail can lock the keyboard. To work around this problem, you can either hide the mouse pointer or, on x86-based computers only, run the installation program using the full screen.

Lotus Freelance Graphics (Freelance 96)

The Lotus Freelance Graphics 96 setup program displays a "FLW+855: Overflow" error. As a result, you cannot install Lotus Freelance Graphics
  1. Contact Lotus for more information.


Lotus Notes 3.x

Lotus Notes will not run if you are using a NetWare Notes server.

Lotus Notes/FX links are not supported in Word for Windows NT (32-bit). Notes/FX links are supported for Word for Windows 6.0c (16-bit) under Windows NT version 4.0.

No alert sound is heard when Lotus Notes mail is received. Notes uses undocumented Windows version 3.0 calls to produce its mail alert sound. The undocumented calls are not supported under Windows NT version 4.0.

Lotus Notes clients that use NetBIOS to communicate with the Notes server must be configured correctly to establish communication. The server and client must be configured to use the same network protocol. By default, a Notes client uses the first protocol (for example, NetBIOS LANA number 0). If this does not match the Notes server configuration, you must either configure the correct protocol for LANA0 using the Network icon in Control Panel or change the port used by the Lotus Notes client.

Lotus Notes does not create a list of available program groups during installation.

Lotus Notes 4

Lotus does not support the Notes 4 16-bit client under Windows NT. Use the 32-bit client.

Lotus Organizer

Alarm tunes cannot be heard from Lotus Organizer version 1.1. However, Organizer version 2.x supports .WAV files in addition to its internal tunes for alarm sounds. The .WAV files will play as expected when an alarm occurs.

Lotus ScreenCam

Lotus ScreenCam is not supported under Windows NT version 4.0.

Lotus SmartSuite

When installing Lotus SmartSuite, a dialog may appear warning that the SmartSuite installation program has tried to directly access system hardware, which is not supported by Windows NT. Choose the ignore button and the installation will proceed normally.

Lotus SmartSuite 96

Do not choose to install Freelance Graphics. A problem in the Freelance Graphics portion of Setup will cause installation of the entire suite to fail under Windows NT version 4.0.

The following error message appears when you install SmartSuite96 under Windows NT version 4.0:
Windows NT Install Detected -- Note: SmartCenter 96 and SuiteStart 96 will not run under Windows NT 3.51 or earlier. Newer versions including the New Shell for Windows NT were not available for testing at the time of this release. Contact Lotus for updated information. Do you want to install their program files anyway?

SmartCenter96 and SuiteStart96 (desktop toolbars from which you run component applications) do not function correctly under Windows NT 4.0. The rest of SmartSuite (applications, documentation, etc.) will install and function correctly regardless of how you respond to the above error message. Microsoft recommends you select No. For more information, contact Lotus support.

Lotus WordPro '96 for Windows 3.1

During the installation of this application, an error dialog box appears stating the application may function incorrectly. Clicking Ignore results in a successful installation.

Macromedia Freehand

If font smoothing is enabled, you cannot rotate text. To disable font smoothing, from Display in Control Panel, click the Plus! tab and clear font smoothing.

Mathcad

Printing from versions 6.0 and 6.0+ will cause an Access Violation if the printer name exceeds 20 characters. Patch files are available from Mathsoft at http://www.mathsoft.com.

Maxis SimAnt

Maxis SimAnt can fail when the mouse is moved if sound is enabled. To prevent this, disable the sound. You can either edit SIMANT.CFG and change the setting for Sound Mode to 0, or install the application and change the setting for Sound Driver to None.

McAfee Anti Virus

When uninstalling McAfee Anti Virus by using the Add/Remove Programs from Control Panel, the entry in the list box of removable programs remains, although the program is uninstalled.

Micrografx Designer 6.0

Designer (part of the ABC Graphics Suite) may display an error dialog box that refers to SMapLS_IP_EBP_12 in KERNEL32.dll when printing to PostScript printers. The dialog box appears because Designer misinterprets the operating system version information and tries to call a procedure found only in the Windows 95 version of the .dll file. Clicking OK will allow printing to continue as expected.

The printer setup property page has a different appearance under Windows NT version 4.0 than it does under Windows 95.

Micrografx Designer substitutes a monospace font such as Courier for TrueType fonts.

Contact Micrografx at (214) 234-2694 or online at http://www.micrografx.com for upgrade information.

Micrografx Picture Publisher

Picture Publisher (part of the ABC Graphics Suite) may display black rectangles instead of text labels in dialogs or on toolbars. Picture Publisher occasionally misinterprets the brush handles it receives from Windows NT and uses a black brush instead of a gray brush to paint the label backgrounds. Closing and restarting Picture Publisher will often cause the affected labels to display normally, although other labels in other dialogs may then appear as black rectangles. Contact Micrografx at (214) 234-2694 or online at http://www.micrografx.com for upgrade information.

Micrografx Windows Draw 3.0

Version 3.0 (720K) release disks may fail during installation. You cannot copy or cut elements from Micrografx Draw.

Micrografx Windows Draw 4.0

Whenever attempting to select a 'New Color', the COLOR dialog may appear black or half black due to the access methods employed by the application.

Additional query words: read-me

Keywords : ntgeneral NTSrvWkst
Version : winnt:4.0
Platform : winnt
Issue type :


Last Reviewed: December 15, 1999
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