Lotus Notes Logs "Unexpected TCP/IP error 10058 or 10053"

ID: Q147800

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5, 3.51
Microsoft Windows NT Server versions 3.5, 3.51

SYMPTOMS

Occasionally Lotus Notes machines receive following error message:

"Unexpected TCP/IP error 10058/10053 on function code <#>".

This error appears on Notes client machines and on Notes server Consoles as a pop-up message, and as an entry in Notes server Error Logs.

CAUSE

A Lotus Notes Windows Sockets call to recv()/send() returns 10058 (WSAESHUTDOWN) or 10053 (WSAECONNABORTED).

The underlying cause has yet to be determined and remains under investigation.

RESOLUTION

As a popup on Notes client machines this error is benign as Notes will establish a new connection and retry the send()/recv() call. On Notes server machines this error has been known to cause Notes replication to fail but later replications usually succeed.

STATUS

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

Keywords : ntnetserv NTSrvWkst
Version : 3.51
Platform : WINDOWS
Issue type :