RAS Server Does Not Autodisconnect If NetBIOS Gateway Disabled

• Microsoft Windows NT Workstation versions 3.5, 3.51
• Microsoft Windows NT Server versions 3.5, 3.51

SYMPTOMS

Your Windows NT 3.5 or 3.51 Remote Access (RAS) server does not disconnect inactive RAS clients that dial in using the NetBEUI protocol. This problem occurs even though you have configured the AutoDisconnect parameter in the registry under the HKEY_LOCAL_MACHINE subtree under the following subkey:


\SYSTEM\CurrentControlSet\Services\RemoteAccess\Parameters

If you dial into your Windows NT RAS server without the NetBEUI protocol, inactive RAS clients are disconnected properly.

CAUSE

The AutoDisconnect parameter for RAS does not function properly if the RAS NetBIOS Gateway is disabled.

RESOLUTION

To enable the RAS NetBIOS Gateway, perform the following steps:

1. Run the Network applet in Control Panel.



2. Select Remote Access Service from the list of installed network software.



3. Choose the Configure button.



4. Choose the Network button.



5. In the Server Settings section, choose NetBEUI and then choose Configure for NetBEUI.



6. Enable the Entire Network radio button and choose OK twice.



7. Choose Continue and follow the prompts that appear for installing NetBEUI. (This prompt occurs only if NetBEUI is not already installed.)



8. Choose OK in the Network Settings dialog box and shut down Windows NT when prompted and reboot.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

Keywords : ntras NTSrvWkst
Version : 3.51
Platform : WINDOWS
Issue type :