NTBACKUP Fails With Application Error During Verify Process

ID: Q148957

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5, 3.51
Microsoft Windows NT Server versions 3.5, 3.51

SYMPTOMS

A computer running Windows NT NTBACKUP.EXE may intermittently fail during the Verify Process, displaying the following error:

Verify Status: NTBACKUP.EXE Application Error

Instruction at 017A1B8A
Memory location 00131000
The Memory could not be read.

NOTE: Your instruction and memory location may differ from those in the example.

CAUSE

The error occurs when the NTBACKUP verify process tries to verify a file that has increased in size. The backup first occurs whenever an additional streams-based files system (for example,Services for Macintosh) is installed.

WORKAROUND

Make sure that all files are closed and are not modified during the backup process.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt

Keywords : kbnetwork kbbug3.50 kbbug3.51 ntfault NTSrvWkst
Version : 3.51
Platform : winnt
Issue type :