Err Msg: STOP 0x0000000A - SPP.SYS

ID: Q148976

The information in this article applies to:

Microsoft Windows NT Server versions 3.5, 3.51

SYMPTOMS

The following STOP error message appears in Windows NT:

STOP: 0x0000000A (0x00000000, 0x00000002, 0x0000001, 0xFB8F1549) IRQL_NOT_LESS_OR_EQUAL ***Address FB8F1549 has base at FB8F0000 - SPP.SYS

The driver dump reveals several instances of the Spp.sys driver dated in 1993.

CAUSE

Spp.sys is the Compaq printer driver(cpqprint) used for the Netlinq Support software. This software has an associated icon in the Control Panel labeled "NetLinq." The 1993 version of the driver is used in Windows NT 3.1 and causes the above STOP under Windows NT 3.5 and 3.51.

RESOLUTION

To correct the problem, remove the Netlinq Support Software from the Installed Network Software list in Control Panel Network.

For more information, contact Compaq Technical Support at (800) 652-6672.

The Compaq products discussed here are manufactured by Compaq Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt 0xa

Keywords : kb3rdparty kbnetwork ntstop
Version : 3.5 3.51
Platform : winnt
Issue type :