Instsrv.exe and Windows NT 3.51 SP4 Cause Dr. Watson Error

ID: Q149610


The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51


SYMPTOMS

When you run the Instsrv.exe utility from the Windows NT 3.51 Resource Kit, if Service Pack 4 or later is installed on the computer, you may receive the following Dr. Watson access violation error:

An application error has occurred and an application error log is being generated.

instsrv.exe Exception: access violation (0xc0000005), Address: 0x01001bf5

Also, the Event Viewer Application Log will log the following error:

Event 4097 has Source = DrWatson with the following Description: The application, instsrv.exe, generated an application error. The error occurred on 4/3/1996 @ 16:51:26.272 The exception generated was c0000005 at address 01001bf5 (InstallService)


RESOLUTION

To correct this problem, apply the fix mentioned below.


STATUS

A fix to this problem has been made in the lastest version of the Windows NT Resource Kit for Windows NT version 4.0. This new INSTSRV.EXE will also work under Windows NT version 3.51.

Additional query words: prodnt SRVANY

Keywords : kbtool kbbug3.51 ntreskit NTSrvWkst
Version : 3.51
Platform : winnt
Issue type :


Last Reviewed: February 13, 1999
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