File HAL486C.DLL Could Not Be Loaded

ID: Q150284

The information in this article applies to:

Microsoft Windows NT Workstation version 3.51
Microsoft Windows NT Server version 3.51

SYMPTOMS

During Windows NT 3.51 Setup on a multi-processor computer, if you press F5 during the portion of Setup that displays the following text:

Setup is inspecting your computer hardware

then this is the list of computer models that appears:

AST Manhatten SMP
Compaq SystemPro MultiProcesor or 100% compatible
Corollary C-bus Architecture
IBM PS/2 or other Microchannel-based PC
MPS Uniprocessor PC
MPS Multiprocessor PC
NCR System3000 model 3360/3450/3550
Olivetti LSX5030/40
Standard PC
Standard PC With c-step i486
Wyse series 7000i model 740mp/760mp
Other

This allows you to select the correct hardware application layer (HAL) for your computer. If you select the incorrect option, you may get the following message:

The file HAL486C.DLL could not be loaded, Error code=4097

WORKAROUND

To work around this problem, either:

Install Windows NT using Custom Setup and verify that the computer type is identified as an MPS(Multimedia Presentation System) multi-processor personal computer.

- OR -

Run WINNT /OX to create a new set of floppy disks and rerun setup for automatic hardware detection.

For aditional information, please see the following articles in the Microsoft Knowldge Base:

Q103933Windows NT May Use a Different HAL Version for Some 486 CPUs

Q136781STOP 0x0000005c on Multi-Processor Computer During Setup

Keywords : nthw
Version : 3.51
Platform : WINDOWS
Issue type :