RAS Service Broadcasts Name Query Every Two Minutes

ID: Q150820

The information in this article applies to:

Microsoft Windows NT Server versions 3.5, 3.51, 4.0
Microsoft BackOffice Small Business Server versions 4.0, 4.0a, 4.5

SYMPTOMS

The Remote Access Service (RAS) queries for the following name every two minutes by default:


   JSPNRMPTGSBSSDIR

If you have a RAS server configured to use WINS or DNS resolution, the queries may be sent across routers or dial-up lines.

As A result, the following event may be written to the system log during the initial startup of your Remote Access Server (RAS) set up to receive TCP/IP dial-in clients:


   Event ID: 20026
   Source: RemoteAccess
   Type: Error
   Description: Remote Access Server Security Failure. A network error has
   occurred when trying to establish a session with the security agent on
   LANA x. The error code is the data.

NOTE: x is the LANA number of your network card.

In some cases the Remote Access Server service fails to start.

CAUSE

The name JSPNRMPTGSBSSDIR is announced regularly and is a normal occurrence from a Windows NT Server or Workstation computer running the Windows NT Remote Access Service (RAS).

WORKAROUND

In some cases, a WINS or DNS server may be across a dial-up router on the network. This behavior may cause unnecessary traffic across these interfaces. A trace from Network Monitor may show queries for the name JSPNRMPTGSBSSDIR.

Use one of the following methods to prevent this name query from being broadcast:

Create an LMHOSTS file with the following entry:

x.x.x.x JSPNRMPTGSBSSDIR #PRE

where x.x.x.x is an IP address associated with the RAS server's network interface card.

-or-

If you are using DNS, create an A record for JSPNRMPTGSBSSDIR in the domain for which the DNS server is authoritative.

NOTE: The client (resolver) must have the domain name field in TCPIP/DNS/Domain name populated with the domain name that the A record is created in on the DNS server. If there are entries listed in the domain suffix search order of the client, this must be the first domain listed.

MORE INFORMATION

Small Business Server version 4.5 creates an LMHosts file with the IP address of your server associated with the name JSPNRMPTGSBSSDIR. If you change the IP address of the server, then you must change the IP address in the LMHosts file as well.

Additional query words:

Keywords : kbnetwork nthowto NTSrv
Version : winnt:3.5,3.51,4.0,4.0a,4.5
Platform : winnt
Issue type : kbprb