How to Tell Which COMPAQ SSD You Are Using w/ Windows NT

ID: Q151883

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1
Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
Microsoft Windows NT Server versions 3.5, 3.51, 4.0

SUMMARY

If you have a COMPAQ personal computer and do not know whether a Software Support Diskette (SSD) has been applied to it, or which version of the SSD has been applied, follow these procedures.

You may want to use Compaq drivers rather than the drivers supplied on your retail version of Windows NT. Compaq creates drivers in cooperation with Microsoft to optimize the interaction of Microsoft software with your Compaq hardware.

MORE INFORMATION

You may download the latest SSD from the Compaq Internet Site at http://www.compaq.com or from the Compaq Download Facility at 713-518-1418. The current Windows NT 3.5x/4.0 SSD is version 1.20A. The file is sp2465.exe.

To find out whether you are using the Microsoft or the Compaq hardware abstraction layer (HAL), use one of the following methods:

In File Manager or Windows NT 4.0 Explorer, go to the WINNT root directory, then to System32 and look for the hal.dll file (winnt35\system32\hal.dll).

Check the time stamp on the file. If it is 1:20am then you have SSD 1.20.

or -

In File Manager or Windows NT 4.0 Explorer, go to the WINNT root directory, then to System32 and look for the hal.dll file (winnt35\system32\hal.dll).

Select Properties from the File menu on the menu bar.

Look in the Version Information box to determine the Product Version number.

If the version number is 3.1, 3.5, 3.51 or 4.00, then the Hal.dll from Compaq is not installed.

You may use either of the above methods to check the version of driver files in the %systemroot%\system32\drivers directory as well.

For more help and information from COMPAQ, contact their technical support centers at:


   Server Support:      1-800-386-2172
   Desktop and Laptop:  1-800-652-6672

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The Compaq product discussed here is manufactured by Compaq Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding the product's performance or reliability.

Additional query words: compaq\ssd prodnt

Keywords : kb3rdparty winnt nthowto NTSrvWkst
Version : 3.1 3.5 3.51 4.0
Platform : winnt
Issue type : kbhowto