Error 736 When Connecting to a Windows NT Server Via TCP/IP

ID: Q152847

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5, 3.51
Microsoft Windows NT Server versions 3.5, 3.51

SYMPTOMS

When you connect from one Windows NT computer to another Windows NT computer using TCP/IP over Point to Point Protocol (PPP), the following error may occur:

Error: Checking network protocol connection TCPIP reported error 736:
The remote computer terminated the control protocol.

When you press F1 for more information on error 736, you find that a PPP network control protocol conversation was started, but was terminated at the request of the remote computer.

CAUSE

The Windows NT PPP server is configured to allocate TCP/IP addresses using dynamic host configuration protocol (DHCP), but there is no DHCP server on the network.

RESOLUTION

To correct this error, perform one of the following steps:

Install a DHCP server on the network.

NOTE: Verify that the DHCP server has a scope that includes IP addresses on the same subnet as that of the network adapter in the Remote Access Service (RAS) server.

-or-

Configure the RAS server to use a pool of IP addresses for PPP instead of DHCP for PPP clients.

-or-

Remove TCP/IP from the RAS server.

Additional query words: prodnt

Keywords : ntras NTSrvWkst
Version : 3.50 3.51
Platform : WINDOWS
Issue type :