Computer with NetFlex 2 Card Stops Responding Every 30 Seconds

ID: Q154394


The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5, 3.51
  • Microsoft Windows NT Server versions 3.5, 3.51


SYMPTOMS

Every 20 to 30 seconds, the mouse will behave erratically. Behaviors include jumping from one side to the other as you move the mouse. Performance monitor will indicate the computer is at 100% CPU usage during this time. In addition, an event will be logged:


   Event ID 5027
   NetFlex(x): A token ring lobe wire fault has occurred. Verify cable
   connection. 


CAUSE

The NetFlex 2 card attempts to reinsert into the ring every 30 seconds when unattached. During this reinsertion attempt, it uses the CPU to a point where the entire system appears to stop responding momentarily.


RESOLUTION

Connect the computer to the token ring network.

The third-party products discussed here are manufactured by Compaq Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt netflex mouse hang

Keywords : kb3rdparty nthw ntnetserv NTSrvWkst
Version : 3.5 3.51
Platform : winnt
Issue type :


Last Reviewed: February 25, 1999
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