File & Print Services for NetWare May Stop Intermittently
ID: Q154875
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The information in this article applies to:
-
Microsoft Windows NT Workstation version 3.51
-
Microsoft Windows NT Server version 3.51
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Microsoft File and Print Services for NetWare version 3.51
SYMPTOMS
The File and Print Services for NetWare (FPNW) service may stop
intermittently. A Dr. Watson error may also appear because the Nwssvc.exe
service stopped. The Dr. Watson error is:
An application error has occurred and an application error log is being
generated.
Nwssvc.exe
Exception: access violation (0xc0000005), Address: ?x????????
CAUSE
A request for the FPNW properties was made through either the Server
Manager or Control Panel FPNW, and the HomeBaseDirectory registry value
was missing.
RESOLUTION
Add the following value to the registry:
WARNING: Using Registry Editor incorrectly can cause serious, system-wide
problems that may require you to reinstall Windows NT to correct them.
Microsoft cannot guarantee that any problems resulting from the use of
Registry Editor can be solved. Use this tool at your own risk.
- Run the Registry Editor (Regedt32.exe).
- Navigate to the key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\FPNW\Parameters
- On the Edit menu, click Add Value.
- Add the following:
Value Name: HomeBaseDirectory
Data Type : REG_SZ
Data :
- Click OK, and close the Registry Editor.
- Shut down the computer and restart Windows NT.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.51.
A supported fix is now available, but has not been fully regression-
tested and should be applied only to systems experiencing this specific
problem. Unless you are severely impacted by this specific problem,
Microsoft recommends that you wait for the next Service Pack that contains
this fix. Contact Microsoft Technical Support for more information.
Additional query words:
trap hang stopped nwssvc prodnt
Keywords : kbenv kbinterop kbnetwork NTInterop kbbug3.51 ntregistry NTSrvWkst
Version : winnt:3.51
Platform : winnt
Issue type :