Sanyo 3-CD-ROM Changer Not Recognized by Windows NT 4.0

ID: Q154920


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0


SYMPTOMS

When you start a computer with a Sanyo 3-CD-ROM changer, the device may not be recognized by Windows NT 4.0.


CAUSE

This behavior can occur if the device has an older firmware revision that does not work with Windows NT 4.0 reliably.


RESOLUTION

Upgrade the firmware on the Sanyo 3-CD-ROM changer to version 2.13 or later.


MORE INFORMATION

This CD-ROM Changer is on the Windows NT 4.0 Hardware Compatibility List under the name "Torisan (Sanyo) CDR-C3G Changer."

Additional query words: quad speed 4x

Keywords : kb3rdparty kbhw nthw NTSrvWkst prodnt
Version : winnt:4.0
Platform : winnt
Issue type :


Last Reviewed: January 3, 2000
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