Computer Restart After Text-Mode Setup Fails

ID: Q155234

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you are installing Windows NT 4.0, the screen may go black at the end of text-mode Setup after Ntdetect finishes. When this occurs, you must turn the computer off and on to reset it.

CAUSE

This behavior can be caused by SCSI miniport drivers attempting to access the hardware incorrectly. On some computers, this could cause the computer to stop responding (hang) on the next boot.

RESOLUTION

Turn the computer off and on to reset it. Setup should continue normally.

Additional query words:

Keywords : kbsetup winnt NTSrvWkst prodnt
Version : winnt:4.0
Platform : winnt
Issue type :