The information in this article applies to:
SYMPTOMS
Your computer's tape drive cannot be detected using Cheyenne ARCServe
backup software.
CAUSEA Windows NT tape device driver is loaded and started. RESOLUTION
Remove the Windows NT drivers and load the ARCServe drivers according to
Cheyenne's instructions.
MORE INFORMATION
This behavior is by design. Cheyenne does not use the Windows NT driver
model. If you load the Windows NT driver, it "claims" that device, and the
device cannot be accessed by the ARCServe drivers.
Additional query words: prodnt winnt
Keywords : kb3rdparty nt32ap ntbackup NTSrvWkst |
Last Reviewed: January 4, 2000 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |