Windows NT Detects Only 16 MB RAM on ERGO Notebook

ID: Q155612

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0

SYMPTOMS

Windows NT 4.0 detects only 16 MB of RAM on the ERGO notebook computer. Windows NT 3.51 correctly detects all 32 MB of RAM.

CAUSE

This is a BIOS problem with the ERGO notebook.

RESOLUTION

Upgrade the computer's BIOS.

MORE INFORMATION

The following Ergo systems are on the Windows NT 3.51 Hardware Compatibility List (HCL):

Ergo PowerBrick 100

Ergo PowerBrick 33

Ergo PowerBrick 66

Currently, none of the Ergo computers are listed on the Windows NT 4.0 Hardware Compatibility List (HCL). The HCL is constantly being updated and is subject to change. For the latest version of the Windows NT 4.0 HCL, see the Microsoft Hardware Quality Labs section of the Microsoft Web at:

http://www.microsoft.com/hwtest

Additional query words: prodnt

Keywords : kbsetup nthw NTSrvWkst
Version : winnt:4.0
Platform : winnt
Issue type :