Err Msg: Account Unknown--Account Deleted

ID: Q156608

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

When you attempt to create a Network-disabled hardware profile, you may receive the following error message:

Account Unknown
Account Deleted

When you click OK on the error dialog, the Network-disabled check box is unavailable and cannot be checked. The next time you view the properties of the hardware profile, the Network tab will be greyed out and show the following statement on the page:


   There are no network adapters in this computer.

STATUS

Microsoft has confirmed this to be a problem in Windows NT Version 4.0. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 4.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt thinkpad grayed gray grey

Keywords : kbsetup kbbug4.00 ntsetup ntconfig NTSrvWkst
Version : 4.0
Platform : winnt
Issue type :