Unavailable Connections to NetWare Volumes with InocuLAN 1.01

• Microsoft Windows NT Workstation versions 3.5, 3.51

SYMPTOMS

You may receive the following error when trying to reconnect to any Novell Server connection under File Manager from a computer running Windows NT Workstation 3.5x:

SYSTEM ERROR 85 HAS OCCURRED:
The local device name is already in use.

CAUSE

If you install Client Services for NetWare on a computer running Windows NT Workstation 3.51, and use Cheyenne Software's virus checker InocuLAN v1.01 on that computer, you may receive the above error when you attempt to reconnect to NetWare resources. File Manager will show the connection as unavailable. However, when you log out and log back on with the same account, the connections are no longer unavailable but are now valid.

Also, if you log on locally and remap the drives, the connections are no longer unavailable.

RESOLUTION

To work around this problem, do one of the following:

• Log off and log back on with the same user account.


-or-


• Go to Control Panel Services tool and disable the Cheyenne InocuLAN Anti- Virus Server service. Check with Cheyenne for version updates that may not cause this problem.

Keywords : kb3rdparty ntdomain
Version : WinNT:3.5,3.51
Platform : WINDOWS
Issue type :