Services for Macintosh May Cause STOP 0x0A During High Load

ID: Q157032

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

You have a system with more than one CPU and Services for Macintosh installed. Under stress, the server intermittently stops with the following error:

STOP 0x0000000a (parameter, parameter, parameter, parameter)

NOTE: This problem has been observed while using a SysKonnect FDDI adapter, but it may occur with other NDIS drivers as well.

CAUSE

This problem is caused because you are using a network interface card (NIC) driver that is written as a "full NDIS driver" to gain maximum performance, which causes synchronization problems in Sfmsrv.sys, a component of Services for Macintosh.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords : kbhw NT4SP4Fix kbbug4.00 ntdriver nthw kbfix4.00.sp4 NTSrv
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug