"STOP: 0x00000093" with Security Dongle Adapter

ID: Q157912

The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you start your computer, you may receive the following error message:

STOP: 0x00000093
INVALID_KERNEL_HANDLE


CAUSE

This error message can be caused by the driver for a dongle security device. Two such drivers known to cause this error message are:

  • Haspnt.sys


  • Sentinel.sys



RESOLUTION

If you receive this error after installing software in your Windows NT 4.0 installation, you may be able to resolve this issue by starting the computer using the Last Known Good configuration. However, if the error occurred after upgrading to Windows NT 4.0 you may resolve the issue, by renaming the driver using the steps in the appropriate section below.

Windows NT Installed on a FAT Partition

  1. Start your computer using the MS-DOS option from the NT OS Loader. (If MS-DOS is not an option, boot your computer using an MS-DOS boot disk.)


  2. Rename the driver.


  3. Restart your computer and start Windows NT.


Windows NT Installed on an NTFS Partition

  1. Install Windows NT in an alternate folder on your computer.


  2. Log in to the new installation of Windows NT and run Command Prompt.


  3. Rename the driver.


  4. Restart your computer using the original installation of Windows NT.


NOTE: Some of your software may require these drivers to be present in order to operate properly and may generate error messages when you restart Windows NT 4.0.


MORE INFORMATION

For updated versions of these drivers, contact the manufacturer of the driver.

Additional query words: blue screen dump 93 0x93 0x093

Keywords : kb3rdparty kbhw ntstop
Version : 4.0
Platform : winnt
Issue type :


Last Reviewed: January 27, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.