Explorer Hangs When Creating a New Folder On a MAC Volume

ID: Q158396

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

Windows NT Explorer may stop responding (hang) for 10-20 seconds when you type a new folder name on a local or remote Macintosh-accessible (Service For Macintosh User Authenticated Method) volume or folder. After the computer stops responding, the new folder name reverts to "New Folder" until you refresh the window. At this time, the folder name becomes the incomplete name entered before your computer stopped responding. You can now rename the incomplete folder name to a new folder name without experiencing the same behavior.

RESOLUTION

To avoid or work around this problem, use the File Manager interface.

Click the Start button, and then click Run.

Type winfile. This will access the File Manager interface.

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: macfile non-responsive lock locks freezes hangs

Keywords : kbnetwork NT4SP4Fix kbbug4.00 kbfix4.00.sp4 NTSrvWkst ntui
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug