IBM Thinkpads 760ED and 760ELD May Hang During Shutdown

ID: Q158981

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.51, 4.0
Microsoft Windows NT Server versions 3.51, 4.0

SYMPTOMS

Windows NT version 3.51 or version 4.0 may stop responding during system shutdown on IBM Thinkpads 760ED and 760ELD.

CAUSE

This problem is caused when all PCMCIA Adapter resources are not closed before powering off the socket.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt thinkpad

Keywords : kbhw kbnetwork kbbug4.00 kbfix4.00 nthw kbbug3.51 kbfix4.00.sp2
Version : 3.51 4.0
Platform : winnt
Issue type :