DOCERR: Steps to Make PPTP Connection Incomplete in WNTRK 4.0

ID: Q160174

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Resource Kit

SYMPTOMS

Page 336 of the Windows NT Server Networking Guide for Windows NT version 4.0 does not completely document the process of making a PPTP connection to an Internet Service Provider (ISP) in the section titled "Secure Access to Corporate Networks over the Internet" that begins on page 335.

On page 336 the text states:

The client first makes a call to the ISP. After that connection is established, the client makes another call to the RAS server located anywhere on the Internet or the ISP and that establishes the PPTP tunnel.

This section fails to explain that in order to make the second call to complete a PPTP connection, you must make special changes to the Phonebook entry in the Dial-Up Networking connectoid.

RESOLUTION

First, rather than entering an actual phone number in the Phone number Dialog box, you must enter either the IP address or the name of the remote host.

Also, you must ensure that the Dial using option for this connection specifies a RASPPTPM VPN port.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The end of this section also references the two diagrams in the section with the labels of Terra Flora and Seville. However, no such labels appear on the diagrams.

For additional information, please see the following article(s) in the Microsoft Knowledge Base:

ARTICLE-ID: Q154062
TITLE : How to Set Up a Windows NT PPTP Client

Also, if you are a TechNet subscriber, see the PPTP white paper for more information.

Additional query words: Point-to-Point Tunneling Protocol

Keywords : kbnetwork ntras kbbug4.00 ntdocerr NTSrvWkst
Version : winnt:4.0; :
Platform : winnt
Issue type :