Windows NT 4.0 with More Than 4 Processors May Stall & Reboot

ID: Q160583

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

Windows NT Server 4.0 with more than 4 processors may stall and reboot after running for several hours.

CAUSE

The algorithm to determine the number of processors for licensing calculates the number of processors incorrectly, resulting in a license violation.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Windows NT 4.0 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt hung hang multi ntmp

Keywords : kbenv kbbug4.00 kbfix4.00.sp2 NTSrv
Version : 4.0
Platform : winnt
Issue type :