Access Violation When Adding a Printer in Windows NT 4.0

ID: Q161194

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

During or after the installation of a new printer or printer port, you may receive an access violation in Explorer.exe or Spoolss.exe.

CAUSE

This problem may occur if a port monitor is installed that is designed for Windows NT 3.51.

RESOLUTION

To resolve this problem, remove any entries in the registry that reference Windows NT 3.51 port monitors. Port monitor entries are located in the following registry location:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

Additional query words: 4.00 prodnt dr watson _wcsicmp c0000005 nwmon.dll

Keywords : kb3rdparty ntprint NTSrvWkst
Version : 4.0
Platform : winnt
Issue type :