Error Message Installing GSNW in a NetWare 4.x Environment

ID: Q161276

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

When you install Gateway Services for NetWare (GSNW), the following error message may appear when you attempt to add a share in the Configure Gateway dialog box on the Windows NT Server computer:

The specified user does not exist. To create a gateway share, both the currently logged on user and the gateway account must have access to the NetWare resource. Also, the gateway account must be in the NTGateway group on the NetWare server and the current user must have the right to create a share on the local computer.

This will happen even if the above statement is true.

CAUSE

The most likely cause for this problem is the Gateway Account is set incorrectly.

If bindery emulation is not enabled on the Novell NetWare 4.x server and the gateway is enabled in Windows NT, the fully qualified NDS user name must be specified by the GSNW tool in Control Panel. To do this, double- click the GSNW icon in Control Panel, click Gateway, click Enable Gateway so that it is selected, and then enter the Gateway Account information.

NOTE: The NTGATEWAY group and NTUSER accounts do not have to be in the same context of the NetWare server as long as they have access to the server volume.

The following is an example of how the Gateway Account should be set:


   ntuser.users.lcipx (or cn=ntuser.ou=users.o=lcipx)

If only NTUSER is specified here, then it assumes the connection to the NetWare server should be using bindery emulation and the same error happens.

In this case, bindery emulation should be enabled at the NetWare server (SET BINDERY CONTEXT=users.lcipx, in this example, at the console, or in Autoexec.ncf). Both NTUSER and NTGATEWAY accounts SHOULD be under the same context also. Otherwise, the system will display the following error:

To create a gateway share, both the currently logged on user and the gateway account must have access to the NetWare resource. Also, the gateway account must be in the NTGateway group on the NetWare server and the current user must have the right to create a share on the local computer.

This error can occur if a fully qualified name for the Gateway account is not specified. By enabling bindery emulation, the fully qualified name is no longer an issue, and therefore fixes the problem.

WORKAROUND

Create and use a different account in the NTGateway group on the NetWare Server computer. Make sure that the same account and password created on the Windows NT Server computer is a member of the administrators group and is used to log on to the Windows NT Server computer when you install GSNW.

-or-

Enable bindery emulation on the NetWare server computer.

MORE INFORMATION

For more information, please see the following Microsoft Knowledge Base articles:

ARTICLE-ID: Q142639
TITLE : Windows NT 4.0 Readme.wri File (Part 1 of 5) Section: Creating a Gateway to an NDS Volume

ARTICLE-ID: Q118469
TITLE : GSNW Gateway Requires NTGATEWAY Group

Additional query words: gsnw nt netware

Keywords : kbenv kbnetwork kbui ntdomain
Version : winnt:4.0
Platform : winnt
Issue type : kbprb