Stop 0x0000000A During Create File SMB

ID: Q161802

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.51, 4.0
Microsoft Windows NT Server versions 3.51, 4.0

SYMPTOMS

Windows NT Server may trap when LAN Manager 2.x compatible clients with oplocks disabled attempt to open a file that is already in use by a client that supports oplocks. The following stop message may appear on your Windows NT server:

STOP 0x0000000A (0x00000104, 0x00000002, 0x00000001, 0xfbd6bde0)

NOTE: Although the last parameter differs depending on the system configuration, it will fall within a protocol driver. In this case, the Stop occurred in Nbf.sys.

CAUSE

LAN Manager clients that have oplocks disabled can trap a Windows NT 4.0 server because I/O requests submitted to the transport may get queued and completed after the server has already reused the I/O request structure.

This issue is unique to LAN Manager compatible clients because it requires the create file Server Message Block (SMB) request to occur.

RESOLUTION

Code was added to Srv.sys to allow create file requests from non oplock clients to gracefully timeout before reusing the IO request.

It is also possible to workaround the problem by enabling oplocks on LAN Manager 2.x compatible clients.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt oxa

Keywords : kbenv kbbug4.00 kbfix4.00 NTInterop NTSrvWkst
Version : 3.51 4.0
Platform : winnt
Issue type : kbbug